Inside the Soul of the Web
A person watches 24 hours of Google queries scroll across a screen in real time. I haven't read something that left me this disturbed in a long long time.
I'd never thought about it before, but running a search engine is an awesome responsibility. Users look to Google the same way some people look to a god. But unlike a god, Google actually might have an answer. But it isn't really a god. Google is run by people. And people, unlike a god, can make mistakes. What happens when a person prays to Google, but the answer is a mistake? I guess even a god can't help everyone...